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PARTS/SOFTWARE WARRANTY:All computer parts and components are warranted for 1 year from date of purchase*, and there may be additional warrantees provided by the manufacturer. There are no returns on any parts after 30 days. There are no returns on any installed parts or any software. All returns must be presented in original packaging & accompanied by original sales invoice and are subject to a 20% restocking fee. There is no return on physically damaged parts. *CPU's, SIMM's, DIMM's, SDRAM and all other memory modules carry 30 day warranty PPCSI COMPUTER SERVER & SYSTEM WARRANTY:All PPCSI systems are warranted for 1, 2 or 3 year's from date of purchase, depending on warranty period stipulated on sales invoice. System must be accompanied by the original sales invoice and be returned in the original packaging when being presented for warranty. All service, upgrades and repairs must be done by PPCSI during warranty period unless other arrangements are made and stated in writing. Warranty is void if system is serviced, upgraded or repaired by anyone not employed by PPCSI during warranty period. There are no returns on any systems after 30 days. All returns must be presented in original packaging & accompanied by original sales invoice and may be subject to a 5% restocking fee. There are no returns on physically damaged systems, though we will make every effort to send it through our 'Intensive Care. ON-SITE SERVICE WARRANTY:All service is warranted for 30 days from date of service. GUARANTEED Technician ON-SITE within 4 hours of your call, or there is NO CHARGE! Any service call that does not result in a correct diagnosis within 1 hour of technicians arrival is FREE. DEPOT SERVICE WARRANTY:All service is warranted for 30 days from date of service. Any service performed that does not result in a correct diagnosis within 24 hours of being delivered for service will be FREE. TIME-BLOCK & SERVICE AGREEMENTS:Any service call that does not result in a correct diagnosis within 1 hour of technicians arrival is FREE. All service is warranted for 30 days from date of service. If technician fails to arrive within 4 hours of your initial call, or fails to arrive at a scheduled appointment without calling at least 30 minutes prior to the scheduled call, the first hour of service is FREE. PPCSI, it's employees and representatives are not responsible for loss of data. You should ALWAYS Backup your files BEFORE having any work performed on your computer. We can provide this 'Archive Service' for you if you have no Current System Backups in case of catastrophic system or component failures. Return to:
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