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Computer Network Services and Support (602) 315-6821CLICK HERE for Information Request Form We install, consult, support and service all Novell and Microsoft networks. Our qualified support team is comprised of certified Microsoft and Novell specialists, with many years of successful "field experience". This means your calls are always answered by a seasoned veteran who understands the business of resolving problems quickly and efficiently. We come prepared to resolve the problem. Over 95% of our service calls are resolved the very first visit. This is possible because our technicians are "empowered" and usually answer your call for help equipped with the parts and knowledge needed to resolve the problem quickly and efficiently. We understand the needs of today's streamlined business teams. When LAN computer systems are at the heart of your business information systems, and there is no headroom for an "in-house" I.S. support staff for your systems, network and software needs, we can help. Having PPCSI as your "On Call" support team can minimize your business expenses and downtime! Time-Block Agreements & Maintenance Service Agreements are the most cost-effective way to take advantage of our commercial support team. We can:
Networked Systems Service Fees
*1 hour minimum, 1/4 hour thereafter Key Benefits
Emergency Response is *TECHNICIAN ON-SITE within 2 HOURS of your initial call! *Emergency Response available for additional fee ($30 hourly), and depends on availability of qualified service technician.
Time Block and Maintenance/Service AgreementsTime Block Agreements are a way for you to purchase service time before you need it. Why would you want to? Good question. Here's what we think is a great answer.
Emergency Response is *TECHNICIAN ON-SITE within 2 HOURS of your initial call! *Emergency Response available for additional fee ($30 hourly), and depends on availability of qualified service technician. Maintenance/Service Agreements, also known as Break-Fix Agreements, provide for service and support that covers all labor and your existing equipment (hardware/printers/systems) against failure during normal and "after-hours" needs. (from 5pm until Midnight, and from Midnight until 8am.)
Emergency Response is *TECHNICIAN ON-SITE within 2 HOURS of your initial call! *Emergency Response available for additional fee ($30 hourly), and depends on availability of qualified service technician.
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